I recently listened to podcast from Microsoft Worklab, with Ethan Mollick, a professor at The Wharton School who's is known for e.g. integrating AI into his curriculum since early 2023 and for his Substack "One Useful Thing" where he translate academic research into useful business insights.
A few key ideas that stood out:
1️⃣ AI is Transformative and Here to Stay: AI isn't just another tech trend. It's a general-purpose technology impacting every aspect of our lives, even if all AI development stopped today.
2️⃣ Working with AI: Imagine AI as a collaborator not as a google search box. It’s an entity that can help you refine drafts, suggest improvements, or lend a more formal tone to your language. The biggest AI use cases could well be in writing documents and conducting research, promising significant productivity gains. What does it mean for you and your organisation?
3️⃣ A Task-level Revolution: AI will not replace jobs - but tasks. Jobs are bundles of tasks, and AI is perfectly suited to take over some of these tasks. The shift isn't necessarily at the job level; it's more about changing how we handle tasks.
4️⃣ Work will change: Large corporations with lots of layers of middle management are built on the technologies and capabilities we have today. That will change since we have different capabilities now. Are you still going to do sprints as the way of organizing work? When AI can structure your work. We have to change how we work, which will be huge.
🚀 And a few ways to get the ball rolling!
1️⃣ Start Small and Encourage Experimentation: Begin with integrating AI into manageable tasks. This could be as simple as automating email responses or scheduling meetings. It's crucial to foster an environment that encourages experimentation with AI.
2️⃣ Time and Training: Understanding and effectively using AI requires time and training. A rough estimate is around 10 hours of hands-on experience before gaining real value from AI.
3️⃣ Inclusivity in Adoption: As we integrate AI into our organizations, it's crucial to ensure that adoption is inclusive and beneficial for all employees. This might mean providing additional support for those less tech-savvy or ensuring that AI tools are accessible to all.
💚 AI's future in our workplaces isn't just about the technology; it's about people, processes, and potential. What are your thoughts on this? and how do you plan to integrate AI into your workflow? I'd love to hear from you.
🥳 A final challange
Mollick suggests an interesting idea: motivate your most creative people to use AI for a week and reward the best automation idea. This challenge could inspire new ways to leverage AI within your organization. Do you think that would make sense in your organisation?
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